PRIVACY POLICY
Last Updated: August 6, 2026
Mojo Molecular LLC (“Mojo Molecular,” “we,” “us,” or “our”) operates mojomolecular.com and related store services. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit our website, place an order, communicate with us, or otherwise use our services.
By using our website, you acknowledge the practices described in this Privacy Policy. Third-party services used during payment, identity verification, shipping, or other parts of a transaction may maintain separate privacy policies that also apply to your use of those services.
INFORMATION WE COLLECT
Information you provide to us may include:
- Name, email address, telephone number, billing address, and shipping address.
- Account credentials and account preferences, if customer accounts are enabled.
- Order information, products purchased, order value, shipping selections, and transaction history.
- Communications, support requests, reviews, survey responses, and other information you choose to provide.
- Information needed to investigate fraud, payment issues, returns, damaged shipments, or legal compliance concerns.
Information collected automatically may include:
- Internet Protocol address, browser type, device information, operating system, referring pages, and approximate location derived from an IP address.
- Website activity, such as pages viewed, cart activity, checkout activity, and interactions with website features.
- Cookie identifiers and similar technical data used to operate the store, maintain carts and sessions, remember preferences, measure performance, and help prevent fraud.
PAYMENT AND DIGITAL ASSET INFORMATION
We use PayRam and may use third-party payment, wallet, digital asset, and fiat on-ramp providers, including MoonPay or other providers presented during checkout. Depending on the payment method selected, these providers may collect payment card information, bank information, wallet addresses, identity information, government-issued identification, photographs, video, or other information needed for identity verification, fraud prevention, sanctions screening, or legal compliance.
Information submitted directly to an independent payment or identity-verification provider is handled under that provider’s privacy policy. Mojo Molecular generally does not receive your complete payment card number or copies of identity documents submitted directly to an independent provider. We may receive limited transaction information, such as an order number, payment status, amount, asset, network, wallet address, transaction identifier, fraud result, and confirmation information.
Digital asset transfers are recorded on public blockchains. Public blockchain records may include wallet addresses, transaction amounts, and transaction identifiers. Blockchain records are generally permanent and cannot be altered or deleted by Mojo Molecular.
HOW WE USE INFORMATION
We may use personal information to:
- Operate, maintain, secure, and improve our website and store.
- Create and manage orders and customer accounts.
- Confirm payments, fulfill orders, arrange shipping, and provide tracking information.
- Communicate about orders, payments, customer service, policy changes, and security matters.
- Process cancellation, replacement, store-credit, or refund requests.
- Detect, investigate, and prevent fraud, abuse, security incidents, unlawful activity, and violations of our policies.
- Maintain business, tax, accounting, shipping, and compliance records.
- Send marketing communications where permitted by law and according to your preferences.
- Comply with legal obligations, respond to lawful requests, and protect our rights and the rights of others.
HOW WE DISCLOSE INFORMATION
We may disclose personal information to service providers and other parties that help us operate our business, including:
- Website hosting, WordPress, WooCommerce, plugins, security, backup, and technical-support providers.
- PayRam and payment, wallet, digital asset, on-ramp, identity-verification, and fraud-prevention providers.
- Shipping carriers, fulfillment providers, and address-verification services.
- Email, customer-support, analytics, advertising, and communications providers.
- Accountants, attorneys, insurers, auditors, and other professional advisers.
- Government agencies, law-enforcement authorities, courts, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, property, or the integrity of our services.
- Parties involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction.
We do not sell personal information for money. Some analytics or advertising activities may be treated as a “sale,” “sharing,” or targeted advertising under certain state privacy laws. Where applicable, you may use our cookie controls or contact us to exercise available rights.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to keep the store functioning, remember cart contents and preferences, support checkout, protect accounts, measure website performance, and understand how visitors use the site. Some cookies are necessary for the website to operate. Optional analytics or advertising cookies may be controlled through the cookie settings made available on the website, where applicable.
You may also adjust browser settings to block or delete cookies. Blocking necessary cookies may prevent the cart, checkout, account, or other website features from working correctly.
MARKETING COMMUNICATIONS
You may unsubscribe from promotional emails by using the unsubscribe link included in the message. Even after opting out of marketing, we may still send non-promotional communications relating to orders, payments, security, policy changes, or customer-service requests.
DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, fraud prevention, dispute resolution, tax and accounting obligations, recordkeeping, and legal compliance. Retention periods vary based on the type of information and applicable requirements.
We may delete, anonymize, or aggregate information when it is no longer reasonably needed. Certain records, including public blockchain records and information retained by independent payment or identity-verification providers, may remain outside our control.
DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission method, or storage system can be guaranteed to be completely secure. You are responsible for protecting your account credentials, wallet credentials, recovery phrases, private keys, and devices. Mojo Molecular will never ask you to provide a wallet recovery phrase or private key through customer support.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to opt out of certain targeted advertising, sale, or sharing activities. These rights may be subject to exceptions, identity verification, and record-retention obligations.
To submit a privacy request, email contactus@mojomolecular.com with the subject line “Privacy Request.” We may ask for information reasonably necessary to verify your identity and locate relevant records. We will not unlawfully discriminate against you for exercising an applicable privacy right.
CHILDREN’S PRIVACY
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and address the request.
INTERNATIONAL USERS
Our website is operated from the United States. If you access the website from another country, your information may be transferred to and processed in the United States or other countries where our service providers operate. Those countries may have different data-protection laws than your country of residence.
THIRD-PARTY LINKS AND SERVICES
Our website may link to or integrate with third-party websites and services. Their privacy practices are governed by their own policies, not this Privacy Policy. Review the applicable third-party privacy terms before submitting personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations. We will post the revised policy on this website and update the “Last Updated” date.
CONTACT
Mojo Molecular LLC
947 Wayne Avenue, #334
Chambersburg, PA 17201
United States
Email: contactus@mojomolecular.com
Phone: 717-809-7957
